Personal injury claims

Our specialist personal injury team are here to help, so you can focus on your recovery.

With our no win, no fee guarantee, there is no financial risk in making a compensation claim, even if you don't win your claim.

What happened?

The injury claims process varies according to how your injury happened.

Please select how you were injured:

Am I entitled to make a claim?

You should be able to claim financial compensation for your injury if the accident (or 'date of knowledge') happened:

  • within the last three years (except in the case of children), and;
  • another person was negligent or at fault, and;
  • that person owed you a duty of care.

To get a clearer idea if you can make a claim, you can check your claim online, or for a more definitive answer, speak to an injury claims advisor on 0800 376 1001.

Is there anything else that can affect my eligibility to claim?

Yes. Practically speaking, there are several factors that can have a bearing on whether a successful compensation claim will be possible, such as the context of your injury or if there is an uninsured driver involved.

Talk to a legal expert now on 0800 376 1001 to find out if you have a claim. Alternatively, find out if you have a claim with our Claim Checker.

Are claim rules the same if a child is injured?

Claimants who were injured as a child have until their 21st birthday to make a claim on their own behalf. As an injured child's parent or guardian, you can instruct an injury lawyer to start a compensation claim on behalf of the child until they turn 18 years old.

Read more:

Claim child injury compensation

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

Read more:

A complete list of recoverable losses in an injury claim

Calculate my injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now.

Road accident claims in Southampton

Accidents on Southampton's roads are quite common. Government data reveals there were 520 road accidents in Southampton in 2021 (360 slight accidents, 152 accidents and 8 fatalities).

You can claim compensation if you were injured as a driver or passenger and another road user was liable. You can also claim compensation if you were injured as a motorcyclist, cyclist or pedestrian.

Whether you sustained an injury in a cycling accident, or have been hurt in a car crash, we are here to help. Our expert guide explains what you need to do to claim road accident compensation.

Read more:

Road accident compensation claims

Southampton work injury claims

In 2021, there were 192 non-fatal work accidents and 0 fatalities in Southampton.

If you have sustained an injury because of your employer's actions or negligence, you may be legally entitled to make a claim.

Employers owe a duty of care to their staff. Whether you sustained an injury when working as a courier or a shop worker, our work accident claim guide covers everything you need to know about making a successful compensation claim.

Read more:

Claim work accident compensation

How common are Southampton work accidents?

HSE-reported work accidents in SouthamptonReported Injuries
Other14%
Electric shock0%
Machinery related injury3%
Fire related0%
Harmful substance exposure (e.g. pesticide related illnesses)1%
Fall from height8%
Animal related (e.g. serious cat scratches)0%
Lifting and handling injuries27%
Assault7%
Slip, trip or fall27%
Struck against3%
Hit by vehicle1%
Hit by object8%
Trapped underneath something0%

Southampton medical negligence claims

When a patient sustains an injury or illness due to the lack of care of a doctor, nurse or other health worker, it may be possible to claim clinical negligence compensation. Quittance's expert panel of injury lawyers can help you make a claim against one of the clinics and NHS trusts responsible for Southampton, including Solent NHS Trust (Highpoint Venue, Bursledon Road, Southampton, Hampshire).

Read more:

Clinical negligence compensation

Southampton public place injury claims

UK law imposes a duty of care on property owners and operators (occupiers) to ensure that their property is safe for anyone visiting the premises.

Whether you have been injured in a shopping centre or in a gym, and the owner or occupier of the property was at fault, you could be able to claim.

If you've been in an accident in a public area, our panel of personal injury solicitors can help you.

Read more:

Claim public place accident compensation

Serious injury compensation

Catastrophic injuries that require extensive or ongoing treatment, or have a debilitating impact on your life, could include brain injuries, and skull or spinal fractures. Facial scarring, injuries to the senses, and health conditions such as Chronic Pain Syndrome are also considered to be life-altering injuries.

We know how important a successful serious injury claim will be. Compensation will help to reduce the financial burden, and your specialist catastrophic injury solicitor will also liaise with insurers and care professionals, so you can focus on your recovery.

Read more:

Serious injury compensation

Will I have to visit my solicitor's office?

There is no need to visit your solicitor's office in person if you are thinking about making a claim.

You can begin with a free phone consultation with a legally-trained advisor. Your advisor will set out your options for compensation, and there is no obligation to proceed.

When you decide to go ahead, the next step is to discuss your case with an expert solicitor. Your solicitor will handle every stage of your claim and will be there to answer any questions you have.

No win, no fee injury compensation claims

With no win, no fee, you can claim injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

How we can help you

Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims in Southampton and cross the UK.

  • Tick icon FREE consultation
  • Tick icon Find out if you can claim
  • Tick icon No obligation to start a claim

If you have any questions, or would like to start a No Win No Fee claim, we are open:

  • 8am to 9pm weekdays
  • 9am to 6pm on Saturday
  • 9.30am to 5pm on Sunday

Call us for FREE advice on 0800 376 1001, or arrange a call back from a friendly, legally-trained advisor:

Call me back

Frequently asked questions

Have you helped many claimants in Southampton?

Each year, we help hundreds of injured people in Southampton, Hampshire and across the country.

Whether you have been injured on public transport or in a public place we can introduce you to the right solicitor for your claim.

Is your service 100% No Win, No Fee?

Our no win, no fee service means that 100% of your legal fees are covered if your case is not successful. This gives you the peace of mind that you will never be out of pocket.

Southampton injury solicitor reviews

Although the Solicitors Regulation Authority regulates professional standards for solicitors in England and Wales, the actual quality of service varies widely. Online reviews and word of mouth will make it easier find the right solicitor for your claim.

Read more:

Personal injury lawyer reviews

Can I claim for someone else?

Yes. It is possible to claim compensation on behalf of another person, in the capacity of a 'litigation friend'.

If, for example, an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process for them.

The litigation friend will be responsible for communicating with the personal injury solicitors, and for making decisions in respect of the claim.

Read more:

Read more about claiming on behalf of another person.

Can I claim if I was partly to blame?

Even if you feel you were partly responsible for your accident, you may still be able to claim compensation.

You may also still be able to claim if something you did (or failed to do) meant your injuries were more serious than they might have otherwise been (e.g. you were knocked off your bike, but you weren't wearing a helmet).

If you were partly to blame, this is known as contributory negligence. Successful claims are often made on the basis of contributory negligence, although compensation may be reduced.

Read more:

Claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The time needed to resolve a compensation claim and pay out compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can sometimes take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

This table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 2%) of personal injury claims go to court - typically only very complex cases, or those where liability cannot be resolved.

Read more:

Will my injury claim go to court and what if it does?

Can I get an early (interim) compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid out to you before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more:

Can I get interim compensation payments?

Jenny Jones, Senior litigator

Author:
Jenny Jones, Senior litigator